What are Pre-Chat Forms?

Pre-chat form is a form that requires input from the end-user and captures details such as ‘Name,’ ‘Phone,’ ‘E-mail,’ and ‘Question’ prior conversing with the bot. This is particularly useful [...]

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October 15, 2018 pez_admin support
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How Do I Customize My Bot?

Customizing a bot is the first step to creating your bot and you can customize it any time. You can personalize your own bot according to a prescribed branding or specific preferences. The [...]

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October 15, 2018 pez_admin support
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What is Authoring Tab?

Authoring tab is where you can customize, add/delete interactions and be shown a preview of how the widget will appear once integrated. Under authoring tab, you can: Customize your bot Train [...]

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October 15, 2018 pez_admin support
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What is a Dashboard?

The dashboard presents an overview of bot interactions to determine the peak or off times your end-users are engaging with the bot. In addition, the user can also track the number of open/closed [...]

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October 15, 2018 pez_admin support
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Quickstart

How to create a bot in 5 minutes? Creating a bot may be intimidating especially if you do not have a programming experience. Here at Pez.AI, you can create a bot in less than 5 minutes even [...]

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October 15, 2018 pez_admin support
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